The Scale Room · Effective August 1, 2026
The Scale Room, operated by For Impact Co, LLC ("we," "us"), provides marketing funnel, booking, and client-communication software at scaleroomapp.com. This policy explains what we collect, why, and how we handle it — both for our subscribers ("clients") and for people who interact with pages our clients publish ("leads").
From clients and prospective clients: account details (name, email, mobile phone number), business information you enter to power your marketing content, billing information processed by our payment provider (we never store full card numbers), and — where you have given it — a record of your consent to receive text messages, including when and on which form it was given.
From leads: information submitted voluntarily through a client's quiz, form, application, or booking page — such as name, email, phone number, quiz answers, and appointment times — plus basic analytics (pages viewed, referral source).
If you connect your Google Calendar, we request the minimum access needed to run your booking calendar:
The Scale Room's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, do not sell it, and do not allow humans to read it except with your permission, for security purposes, or to comply with law. You can disconnect Google Calendar at any time from your Bookings page, which stops all access; you can also revoke access at myaccount.google.com/permissions.
To operate the product: building and serving funnels, capturing and delivering leads to the client whose page they came from, scheduling appointments, sending booking confirmations and reminders, and showing clients analytics about their own funnels. We do not sell personal information. Lead information belongs to the client whose funnel collected it and is shared only with that client and the service providers needed to deliver the product (hosting, email delivery, SMS delivery, payments).
Messages we send. If you give us your mobile number and agree to receive texts, we may send you replies to your enquiry, appointment confirmations and reminders, account and onboarding notices, and marketing or promotional messages about The Scale Room. Consent to receive marketing texts is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.
How we obtain your number. We only text mobile numbers given to us directly by the person who owns them — through a Scale Room form, quiz, application, booking page, or demo request where the consent language is displayed next to the submit button and any consent checkbox is unchecked by default. We do not buy, rent, or append phone numbers, and we do not text purchased lists.
Mobile information and third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Texts sent by our clients. Our clients use The Scale Room to message leads who opted in on pages the client published. In those messages the client is the sender and controls the content; we deliver on their behalf. That opt-in consent and mobile data belong to that client alone — they are never shared with other clients, sold, or used for our own marketing. Reply STOP to opt out of a client's messages.
Clients and leads may receive appointment confirmations and reminders, account notices, and marketing follow-ups consistent with the consent given at opt-in. Every marketing email includes an unsubscribe link, and opting out of email does not affect service and transactional messages you need to use your account.
We keep information while an account is active or as needed to provide the service. Clients can delete leads and disconnect integrations at any time. To request deletion of your data — as a client or a lead — contact us and we will action it within 30 days, subject to legal requirements. Where we are required to keep a record that you opted out of text messages, we retain only what is needed to honour that opt-out.
Data is encrypted in transit, access tokens are stored server-side, and access to production data is limited to authorized personnel. No system is perfectly secure; we work to protect your information and will notify affected users of any breach as required by law.
Questions or requests: jared@scaleroomapp.com
We may update this policy as the product evolves; material changes will be reflected by a new effective date on this page.